Visitors will have the opportunity to trade in their existing Mulberry bag for credit towards a new purchase on the day, as part of the brand’s pioneering circularity programme, The Mulberry Exchange.
For more information on this process please see the Terms & Conditions.


Mulberry is offering Customers the opportunity to bring their preloved Mulberry bags (the “Preloved Bag”) in to the Mulberry Showcase event between 16 April to 21 April 2024 and exchange them for credit (the “Exchange”) to spend on product within the Showcase event (the “ New Product”) under the Terms and Conditions detailed below.
  1. Mulberry will inspect Preloved Bags at Showcase and decide whether, in its discretion, it is suitable for the Exchange.
  2. If Mulberry decides the Preloved Bag is eligible for the Exchange, Mulberry may offer to buy back the Preloved Bag for 15% of the original purchase price on presentation of the original receipt. If no original receipt is available, the offer will be for 15% of the last selling price for the item which includes Sale prices. (“the Credit”).
  3. Credit offered to the Customer may only be used the same day in Showcase on Mulberry product which includes but is not limited to bags, purses, wallets, keyrings, scarves and shoes.
  4. Any Credit quote offered to a Customer for their Preloved Bag is only valid on the day given. Under no circumstances can Credit be used at another Showcase event, in Mulberry stores or online.
  5. Credit can be used by the Customer if they wish to accept an Exchange and purchase a New Product at Showcase. Once the purchase of the New Product by the Customer is complete, all risk and title in the Preloved Bag passes to Mulberry. The Customer will not be able to request the return of the Preloved Bag after this point in any circumstances.
  6. An Exchange form must be completed by the Customer at the point of accepting the Exchange in order to use Credit to purchase the New Product, outlining they have read and agree with these Terms and Conditions.
  7. New Products are non refundable as stated on the Terms and Conditions of the receipt. This does not affect the Customer’s statutory rights.
  8. No cash alternatives are available under the Exchange.
  9. In offering the Preloved Bag to Mulberry under the Exchange, the Customer is confirming that following the Exchange, they no longer own the Preloved Bag.
  10. The Customer must ensure that the Preloved Bag is free from any belongings. Mulberry takes no responsibility for the loss or damage of any belongings left in the Preloved Bags and Mulberry is under no obligation to return such items.
  11. These Terms and Conditions may be subject to change without notice.


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