Club Rules

All Showcase members are required to follow the club rules set out below. These rules ensure that we can continue to offer sample stock from the world’s most exclusive brands at the highest available discounts to our valued community.

These rules apply to membership eligibility only and in no way affect your consumer rights. Showcase reserves the right to refuse access and/or revoke membership to any member if any of the Showcase club rules are not adhered to.

UK IN-STORE RULES

These rules apply to your invitation as a member to offline events hosted in our physical stores.

Please read our in-store Terms and Conditions before you shop with us in person, as those terms apply to all sales in-store.

• You must have a valid ticket to enter this event, each guest will require their own ticket

• Early entry will not be permitted.

• Your timeslot is one hour for browsing and completing your purchase.

• You will be asked to leave at the end of booking.

• If you arrive less than 15 minutes before the end of your timeslot, you will not be guaranteed entry.

• Last entry is 30 mins before closing time.

• No re-admittance is allowed.

• All items are ‘sold as seen’, so please make sure you are happy with your purchases before you check-out at our tills.

• Card payments only.

• All Showcase purchases are strictly for personal consumption only. Our commitment to brands is to ensure that we do not allow members to resell products and as such Showcase isn’t to be used as a platform for resale.

• There is an entry fee of £2 cash or £3 card, donated to charity.

• All coats and bags must be checked into our cloakroom upon arrival. This is to make certain that security isn’t compromised throughout the venue and to give an elevated shopping experience. Although the cloakroom is manned at all times, items are left at your own risk.

• No food or drink is allowed into our events to protect the stock.

• Our events are for our members only and photography or filming is not permitted.

• To maintain a less crowded and safe shopping environment, we ask that you don’t bring prams or pushchairs.

• Due to the nature of Sample Sales, prices may fluctuate, and Showcase reserves the right to amend prices at any time.

• Showcase reserves the right to refuse sale and/or revoke membership to any member if any of the Showcase club rules are not adhered to.

• No returns, refunds or exchanges are available for in-store events where you have purchased the product in person.

Rules for some events may slightly differ due to specific brand requirements.

UK ONLINE STORE RULES

These rules apply to your invitation as a member to events hosted on our online e-commerce store.

Please read our online Terms and Conditions before you shop with us online, as those terms apply to all sales on our website.

• As a Sample Sale host, we are unable to operate like a typical retail store. Our sales are short events with an eclectic selection of stock allowing us to provide high discounts to our community. In order to maintain the level of discount, we expect our members to exercise their statutory rights in a responsible manner.

• We expect Showcase members to only return items if they are faulty or not as described. Returning items for fit or colour preference is not encouraged. We are unable to offer a convenience return service, if you are at all unsure about the size or style of an item please do not purchase it.

  Return shipping costs are non-refundable.

• UK Online Store sale purchases can only be delivered within the United Kingdom, there is no international shipping currently.

• All Showcase purchases are strictly for personal consumption only. In order to obtain access to the exclusive stock available at our store, our commitment to our brands is to obtain confirmation that our members won’t resell the unique samples available at events.

• Due to the nature of Sample Sales, prices may fluctuate, and Showcase reserves the right to amend prices at any time, in accordance with our Terms and Conditions.

USA ONLINE STORE RULES

These rules apply to your invitation as a member to events hosted on our online e-commerce store.

Please read our online Terms and Conditions before you shop with us online, as those terms apply to all sales on our website.

• As a Sample Sale host, we are unable to operate like a typical retail store. Our sales are short events with an eclectic selection of stock allowing us to provide high discounts to our community. In order to maintain the level of discount, all US Online Store sale purchases are final and cannot be returned, refunded or exchanged. Unless the product is faulty in which case we will offer a refund. 
  

• US Online Store sale purchases can only be delivered within the United States, there is no international shipping currently.

• All Showcase purchases are strictly for personal consumption only. In order to obtain access to the exclusive stock available at our store, our commitment to our brands is to obtain confirmation that our members won’t resell the unique samples available at events.

• Due to the nature of Sample Sales, prices may fluctuate, and Showcase reserves the right to amend prices at any time, in accordance with our Terms and Conditions.